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before each round's first match",{"generatedAt":130,"liveFixturesAt":117},"2026-10-14T04:54:06.292Z",{"data":132,"brand":996,"completeness":1000,"competitiveness":117,"dataset":1004,"live":1102,"meta":1109},{"slug":112,"name":113,"country":133,"oddsFeedKey":134,"logoDomain":114,"research":135,"operator":136,"licensing":152,"payments":187,"verification":349,"support":363,"apps":403,"features":462,"afl":543,"customerSentiment":552,"changes":681,"sources":682,"editorial":903},"AU","bet365_au",{"lastEditorialReview":12,"lastAutomatedCheck":12,"researcher":117},{"tradingName":137,"legalEntity":142,"companyNumber":146,"registeredOffice":149,"officialUrl":115},{"value":138,"sourceId":139,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":141},"BET365 (bet365.com.au)","nt-licensed-operators","high","| 27 | Hillside (Australia New Media) Pty Ltd | BET365 | https:\u002F\u002Fwww.bet365.com.au | |",{"value":143,"sourceId":144,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":145},"Hillside (Australia New Media) Pty Limited","bet365-terms","References in these Terms to “bet365”, “we”, \"our \" or “us\" mean Hillside (Australia New Media) Pty Limited, a company incorporated in Australia (company number 148 920 665)",{"value":147,"sourceId":144,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":148},"148 920 665","a company incorporated in Australia (company number 148 920 665)",{"value":150,"sourceId":144,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":151},"Level 27, 100 Mount Street, North Sydney, NSW 2060","with its registered office at Level 27, 100 Mount Street, North Sydney, NSW 2060",{"authority":153,"licenceHolder":156,"licenceStatus":158,"registerUrl":162,"acmaListed":165,"betstopParticipant":169,"complaintsEscalation":173,"regulatoryHistory":178},{"value":11,"sourceId":144,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":154,"note":155},"Hillside (Australia New Media) Pty Limited is licensed in Australia and regulated by the Northern Territory Wagering Commission (“NT Commission”).","Three spellings are in use: NT Wagering Commission (NT Government), Northern Territory Wagering Commission (bet365 terms), Northern Territory Racing and Wagering Commission (ACMA register). Licensed under the Racing and Wagering Act 2024 (NT).",{"value":157,"sourceId":139,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":141},"Hillside (Australia New Media) Pty Ltd, trading as BET365",{"value":159,"sourceId":139,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":160,"note":161},"Listed as a licensed wagering operator","Showing 1 to 65 of 65 entries","Neither the NT list nor the ACMA register publishes a licence number, expiry or status word.",{"value":163,"sourceId":139,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":164},"https:\u002F\u002Fdth.nt.gov.au\u002Fboards-and-committees\u002Fwagering-commission\u002Flicensed-wagering-operators","Licensed wagering operators in the NT are listed below by name.",{"value":10,"sourceId":166,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":167,"note":168},"acma-register-csv","bet365,\"Hillside (Australia New Media) Pty Ltd\",https:\u002F\u002Fwww.bet365.com.au,\"Northern Territory Racing and Wagering Commission\"","Register page: https:\u002F\u002Fwww.acma.gov.au\u002Fcheck-if-gambling-operator-legal (219 entries).",{"value":10,"sourceId":170,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":171,"note":172},"acma-betstop","If you self-exclude, you will be excluded from all of the approximately 150 licensed wagering providers in Australia.","Bet365 AU pages carry the BetStop logo linking to https:\u002F\u002Fwww.betstop.gov.au\u002F (bet365-help-deposit-methods footer).",{"value":174,"sourceId":175,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":176,"note":177},"Northern Territory Wagering Commission wagering complaint form","bet365-help-complaints","If you are not in agreement with our final response you can refer your complaint to the Northern Territory Wagering Commission","URL given: https:\u002F\u002Fnt.gov.au\u002Findustry\u002Fgambling\u002Fgambling\u002Fcomplain-about-a-bookmaker-or-betting-exchange-operator",[179,183],{"value":180,"sourceId":181,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":182},"June 2016: the Federal Court ordered Hillside (Australia New Media) Pty Ltd and Hillside (Shared Services) Limited to pay $2.75 million in penalties for false representations in a \"free bets\" offer to new customers, following ACCC proceedings.","accc-2016-penalty","to pay penalties totaling $2.75 million for making false representations by Bet365's 'free bets' offer to new customers",{"value":184,"sourceId":185,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":186},"December 2023: the ACMA found that bet365's Quick Code in-play betting service was a prohibited interactive gambling service under the Interactive Gambling Act 2001, because bet details were sent through the website or app rather than wholly by voice call. bet365 changed the system and the ACMA decided not to take enforcement action at that time.","acma-investigations","Hillside (Australian New Media) Pty Limited in the form of an in-play betting service using Quick Codes, available via its bet365 service",{"deposits":188,"withdrawals":270,"australianRules":326},[189,204,214,224,234,243,254,262],{"method":190,"minimum":191,"instant":194,"fees":195,"conditions":197,"notes":201,"available":202},"Debit Card",{"value":192,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},"$5.00","bet365-help-deposit-methods",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":196,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Bet365 states no charge for debit card deposits (T&Cs 10.4); card issuer may charge a cash advance fee",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},"","low","not-verified","Max $40,000.00. Card must be registered in the customer's name. Withdrawals go back to the same card where possible. Visa, Mastercard, Electron, Maestro; prepaid cards accepted",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":203},"You can deposit to us instantly using your Visa, Mastercard, Electron or Maestro Debit card. Prepaid cards are also accepted.",{"method":205,"minimum":206,"instant":207,"fees":208,"conditions":210,"notes":211,"available":212},"Apple Pay",{"value":192,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":209},"No fee statement is published for this method.",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},"Max $40,000.00. Name on card must match the account name. Withdrawals back to the same card where possible, otherwise bank transfer or PayID",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":213},"Select your preferred card from your Apple Wallet and deposit in an instant.",{"method":215,"minimum":216,"instant":218,"fees":219,"conditions":220,"notes":221,"available":222},"PayID",{"value":217,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},"$10.00",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":209},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},"Max $20,000.00. Customer generates a bet365 PayID and pays from online banking. Withdrawals go back to the bank account used to deposit. Listed by Bet365 as \"Instant Bank Transfer\"",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":223},"Deposit directly from your online banking with PayID, which supports a number of Australian banks, credit unions and building societies.",{"method":225,"minimum":226,"instant":228,"fees":229,"conditions":230,"notes":231,"available":232},"PayPal",{"value":227,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},"$50.00",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":209},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},"Max $12,500.00. Fund via PayPal balance, debit card or instant bank transfer. Withdrawals go back to the PayPal account. Listed by Bet365 as \"eWallet\"",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":233},"You can fund your PayPal deposit via your PayPal account balance, a debit card or instant bank transfer.",{"method":235,"minimum":236,"instant":237,"fees":238,"conditions":239,"notes":240,"available":241},"Google Pay",{"value":192,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":209},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},"Max $10,000.00. Debit card selected from Google Wallet; name must match. Withdrawals are processed by bank transfer or PayID",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":242},"If you have deposited via Google Pay, all withdrawals will be processed by bank transfer or PayID.",{"method":244,"minimum":245,"instant":247,"fees":248,"conditions":249,"notes":251,"available":252},"Bank Transfer",{"value":246,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},"$100.00",{"value":116,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":209},{"value":250,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Processing: 2-10 Banking Days","Max $200,000.00. Username must be the payment reference. Page says 2-10 banking days may apply to accounts outside the residential country or in a non-local currency",{"value":10,"sourceId":193,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":253},"If you are depositing from a bank account outside of your residential country or in a non-local currency your deposit may take 2-10 banking days to credit.",{"method":255,"minimum":256,"fees":257,"notes":258,"available":259},"Credit card",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},"Bet365 AU deposit page lists debit cards only. The ban also covers funds linked to a credit card (including digital wallets) and digital currency (ACMA).",{"value":116,"sourceId":260,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":261},"acma-credit-ban","From 11 June 2024, you won’t be able to use a credit card or digital currency to place bets. Online and telephone wagering operators will not be allowed to accept payments using these methods.",{"method":263,"minimum":264,"fees":265,"notes":266,"available":267},"bet365 Mastercard",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},"Product being wound down; remaining funds returned to the bet365 account after 26 September 2026.",{"value":116,"sourceId":268,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":269},"bet365-help-mastercard","As of 14th August 2026, you can no longer load funds to your bet365 Mastercard. Please spend or withdraw any remaining balance before 26th September 2026",[271,284,295,307,317],{"method":244,"minimum":272,"processingStated":274,"fees":278,"conditions":280,"notes":282,"available":283},{"value":192,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},"bet365-help-withdrawal-methods",{"value":275,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":276,"note":277},"1 to 4 hours; bet365 aims for 2 hours, then bank clearing","We aim to process your withdrawal within 2 hours of your request. Once received by your bank, they may process your winnings instantly.","Table header: 1-4 Hours. Body text: bet365 aims to process within 2 hours of request; bank clearing is separate.",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":279},"No fee amount or no-fee statement is published for withdrawals.",{"value":281,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Bank account must be in the customer's name. Sender may appear as Earthport, Hillside, Trustly or Worldpay. International bank wire may take longer.","Max $200,000.00",{"value":10,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"method":190,"minimum":285,"processingStated":286,"fees":290,"conditions":291,"notes":293,"available":294},{"value":192,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":287,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":288,"note":289},"1 to 4 hours; bet365 aims for 2 hours. International cards 2 to 5 banking days","Some withdrawals, including all funds processed to an international Debit Card may take 2-5 banking days to be received.","Table header: 1-4 Hours. Body: aims to process within 2 hours; international debit cards may take 2-5 banking days to be received.",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":279},{"value":292,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Returned to the same card used to deposit where possible, otherwise bank transfer.","Max $40,000.00",{"value":10,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"method":225,"minimum":296,"processingStated":298,"fees":302,"conditions":303,"notes":305,"available":306},{"value":297,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},"$20.00",{"value":299,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":300,"note":301},"1 to 4 hours","All funds deposited via PayPal will be processed back to the PayPal account you used to deposit.","Table header: 1-4 Hours",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":279},{"value":304,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Processed back to the PayPal account used to deposit.","Max $12,500.00",{"value":10,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"method":205,"minimum":308,"processingStated":309,"fees":313,"conditions":314,"notes":293,"available":316},{"value":192,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":310,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":311,"note":312},"Listed as instant","If you have deposited by Apple Pay, all withdrawals will be processed by bank transfer or PayID.","Table header: Instant",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":279},{"value":315,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Back to the same card where possible; otherwise bank transfer or PayID.",{"value":10,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"method":215,"minimum":318,"processingStated":319,"fees":321,"conditions":322,"notes":324,"available":325},{"value":217,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":299,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":320,"note":301},"If you have not deposited via PayID, you can add your PayID details in order to withdraw back to your bank account.",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":279},{"value":323,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Back to the bank account used to deposit. Customers who did not deposit by PayID can add PayID details to withdraw to their bank account.","Max $20,000.00",{"value":10,"sourceId":273,"retrievedAt":12,"verifiedAt":12,"confidence":140},[327,332,335,339,343,346],{"value":328,"sourceId":329,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":330,"note":331},"Online in-play betting on sporting events is a prohibited interactive gambling service; a telephone betting service conducted wholly by voice call is excluded from the prohibition","iga-2001","the service relates to betting on the outcome of a sporting event, where the bets are placed, made, received or accepted after the beginning of the event","IGA s10B defines in-play betting service; s8A(3) excludes sports wagering only 'to the extent to which the service is not an in-play betting service'; s5(3)(a) excludes 'a telephone betting service'; s8AA requires dealings 'wholly by way of voice calls'.",{"value":333,"sourceId":260,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":334},"Credit cards, credit-linked funds (including digital wallets) and digital currency cannot be used for online or telephone wagering from 11 June 2024","From 11 June 2024, you won’t be able to use a credit card or digital currency to place bets.",{"value":336,"sourceId":337,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":338},"Customer identification must be completed before an online gambling account is created or a designated service provided (from 29 September 2024; interim arrangements from 29 September 2023)","austrac-preverification","From 29 September 2024, all online gambling service providers must complete ACIP before creating an online gambling account or commencing to provide any designated service.",{"value":340,"sourceId":341,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":342},"Online gambling providers cannot offer incentives to open an account or to refer another person to open an account (NCPF Measure 4)","dss-gambling-reforms","Online gambling providers cannot offer any incentives to open an account or to refer another person to open an account.",{"value":344,"sourceId":170,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":345},"BetStop registration excludes the person from all Australian-licensed online and phone wagering providers; providers must close accounts and must not accept bets, open accounts or send marketing","These wagering providers will be required to close all your betting accounts and must not: let you place a bet, let you open a new account, send you marketing messages.",{"value":347,"sourceId":341,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":348},"All online wagering providers must use one of seven national taglines with a call to action in advertising, direct marketing, websites and other communications (NCPF Measure 8, from 30 March 2023)","All online gambling providers must use the same messaging about the risks and potential harm of gambling.",{"requiredBeforeWithdrawal":350,"timeframe":353,"documents":357,"regulatoryRule":360},{"value":10,"sourceId":351,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":352},"bet365-help-documents","Once your account has completed our verification process, all the facilities offered by bet365 will be open to you, this includes the ability to make withdrawals.",{"value":354,"sourceId":351,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":355,"note":356},"No specific timeframe published; 'as soon as possible', status shown in the account","We aim to review your documents as soon as possible. Once the review is complete, we will notify you by email.","Timeframes are shown only in the logged-in members area (members.bet365.com.au, ibpid=12102), which was not accessed.",{"value":358,"sourceId":351,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":359},"All four corners visible; ID in date; proof of address dated within the last three months; name, DOB and address must match the account","Your ID document is in date, and any proof of address documents are dated within the last three months.",{"value":361,"sourceId":337,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":338,"note":362},"Identity must be verified before an online gambling account is created or a bet placed (pre-verification)","DSS: 'Since 2019, the allowable period for identity verification has reduced from 90 days, to 14 days, to 72 hours and is now required to be completed prior to commencing gambling.' (dss-gambling-reforms). Interim arrangements ran 29 September 2023 to 28 September 2024 (AUSTRAC).",[364,372,378,384,390,396],{"channel":365,"detail":366,"hours":370},"live-chat",{"value":367,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":369},"Opened from the Contact Us page and help centre pages","bet365-help-contact","Chat with us to resolve a query 24 hours a day, 7 days a week",{"value":371,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140},"24 hours a day, 7 days a week",{"channel":373,"detail":374,"hours":377},"contact-form",{"value":375,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":376},"https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fcontact-us\u002Fmessageus","Fill in our helpful Webform to send us a message. Simply select the category and provide your details.",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},{"channel":379,"detail":380,"hours":383},"phone",{"value":381,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":382},"Freephone 1800 200 365; local rates 0889 365 307","Speak to one of our team 24 hours a day, 7 days a week Freephone 1800 200 365",{"value":371,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"channel":379,"detail":385,"hours":388},{"value":386,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":387},"Telebet (telephone betting): Freephone 1800 365 365; local rates 0889 365 300","Our 24\u002F7 telephone betting service is available to you. Call our advisors to place bets anytime.",{"value":389,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140},"24\u002F7",{"channel":391,"detail":392,"hours":395},"post",{"value":393,"sourceId":368,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":394},"Customer Services, Hillside (Australia New Media) Pty Limited, PO Box 113, Parap, NT 0804","Customer Services Hillside (Australia New Media) Pty Limited PO Box 113 Parap, NT 0804",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},{"channel":397,"detail":398,"hours":402},"help-centre",{"value":399,"sourceId":400,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":401},"https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au","bet365-help-home","bet365 Help Centre",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},{"ios":404,"android":432},{"storeName":405,"storeUrl":406,"appName":409,"developer":411,"version":414,"versionDate":416,"rating":418,"ratingCount":420,"sizeBytes":422,"minimumOs":425,"distribution":428,"updatesLast12Months":430},"Apple App Store (AU)",{"value":407,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140},"https:\u002F\u002Fapps.apple.com\u002Fau\u002Fapp\u002Fbet365-sports-betting\u002Fid519684662","itunes-lookup-au",{"value":410,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140},"bet365 - Sports Betting",{"value":412,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":413},"Hillside Technology Limited","UK entity. No app sold by an Australian Hillside entity (for example Hillside (Australia New Media) Pty Ltd) appears in the AU storefront: searches for 'bet365', 'bet365 australia' and 'hillside australia' return only trackId 519684662 for sports betting, plus 'bet365 - Authenticator' (id 1629704936) by the same seller.",{"value":415,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140},"8.530.0",{"value":417,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140},"2026-09-22",{"value":118,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":419},"AU storefront. App Store page displays 4.7.",{"value":119,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":421},"AU storefront. App Store page displays '67K Ratings'.",{"value":423,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":424},60281856,"60.3 MB on the App Store page.",{"value":426,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":427},"iOS 15.0","App Store page: iOS 15.0, iPadOS 15.0, visionOS 1.0 or later.",{"value":429,"sourceId":408,"retrievedAt":12,"verifiedAt":12,"confidence":140},"Apple App Store, Australian storefront",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200,"note":431},"At least 25 releases between 14 May 2026 and 22 September 2026 (about 4.4 months, roughly one release every 5 to 6 days). The page does not expose entries before 8.488.0.",{"storeName":433,"storeUrl":434,"appName":437,"developer":438,"version":440,"versionDate":445,"rating":448,"ratingCount":451,"minimumOs":454,"installs":456,"distribution":459},"Google Play (AU)",{"value":435,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140},"https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.bet365Wrapper.Bet365_Application&hl=en_AU&gl=AU","googleplay-page-au",{"value":410,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140},{"value":412,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":439},"'About the developer' block: HILLSIDE (TECHNOLOGY) LIMITED, Bet365 House, Media Way, Stoke-on-Trent ST1 5SZ, United Kingdom. Support email support-eng@customerservices365.com.",{"value":441,"sourceId":442,"retrievedAt":12,"verifiedAt":12,"confidence":443,"note":444},"8.0.87.00-row","reefapi-play-appdetails-au","medium","Not rendered on the Play web page; taken from the third-party scraper. '-row' suffix appears on the version string; 'Varies with device' style fields are not shown.",{"value":446,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":447},"2026-09-18","Page shows 'Updated on Sep 18, 2026'. ReefAPI shows Sep 17, 2026 (timezone difference).",{"value":449,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":450},4.6,"Page aria-label 'Rated 4.6 stars out of five stars'. ReefAPI appDetails returned 4.6266665.",{"value":452,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":453},263512,"Displayed as '264K reviews'. ReefAPI appDetails rating_count 263,512.",{"value":117,"sourceId":436,"retrievedAt":12,"confidence":199,"status":200,"note":455},"The Play web page no longer renders 'Requires Android'; ReefAPI returned min_os null. Would need the Play app on a device or the APK manifest.",{"value":457,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":458},"5,000,000+","Displayed as '5M+ Downloads'. Play install counts are global, not per country.",{"value":460,"sourceId":436,"retrievedAt":12,"verifiedAt":12,"confidence":140,"note":461},"Google Play, Australian storefront","The listing renders with gl=AU and appears in Play search for 'bet365' with gl=AU. The bet365 AU help centre tells customers to reinstall from the Google Play Store and Apple App Store; the links it uses point to a Play search with hl=en_GB&gl=GB and to the GB App Store page (sourceId bet365-help-au-site-not-loading). No APK download page was found on bet365.com.au or help.bet365.com.au (fc map searches for 'android app download' and 'android app', 2026-09-28). Whether the Play listing is installable on a device in Australia was not tested.",[463,473,479,488,497,504,509,518,526,535],{"key":464,"label":465,"available":466,"detail":469},"live-streaming","Live streaming",{"value":10,"sourceId":467,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":468},"bet365-help-live-streaming","Should Live Streaming be available on an event, and your account meets the eligibility criteria, you can watch a range of Sports and competitions.",{"value":470,"sourceId":471,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":472},"Europe's top domestic soccer leagues, Grand Slam tennis, cricket, NBA, NFL, horse racing (Australia including all Queensland meetings, UK, Ireland, USA, Brazil, Dubai, Germany, India, Saudi Arabia), Sky Racing greyhounds, harness and horse racing","bet365-extra-sports-streaming","including Europe’s top major domestic Soccer leagues, Grand Slam Tennis tournaments, World-Class Cricket, the NBA, NFL & Horse Racing from across Australia including all Queensland meetings.",{"key":474,"label":475,"available":476,"detail":478},"afl-streaming","AFL live streaming",{"value":117,"sourceId":471,"retrievedAt":12,"confidence":199,"status":200,"note":477},"AFL \u002F Australian Rules is not named on any bet365 AU live streaming page checked (help centre Live Streaming FAQ, Site Features Live Streaming, Sports Live Streaming, Bet In-Stream, App Store description). Absence from the list is not proof it is not streamed.",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},{"key":480,"label":481,"available":482,"detail":485},"cash-out","Cash out",{"value":10,"sourceId":483,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":484},"bet365-help-cash-out","Cash Out is a feature that allows you to settle your bet early",{"value":486,"sourceId":483,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":487},"Selected events and markets, pre-match and In-Play, singles and multiples","Cash Out is available on selected events, fixtures and markets both pre-match and In-Play, on single and multiple bets, for a variety of sports.",{"key":489,"label":490,"available":491,"detail":494},"same-game-multi","Same game multi",{"value":10,"sourceId":492,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":493},"bet365-help-sgm","Same Game Multi allows you to create a customised bet on a selection of sports.",{"value":495,"sourceId":492,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":496},"12 per Same Game Multi; no more than six players per team per event","You can include a maximum of 12 selections per Same Game Multi bet. However, be mindful that your Same Game Multi cannot include more than six players per team, per event.",{"key":498,"label":499,"available":500,"detail":503},"edit-bet","Edit bet",{"value":117,"sourceId":501,"retrievedAt":12,"confidence":199,"status":200,"note":502},"bet365-help-placing-bet","No 'Edit Bet' page exists on help.bet365.com.au (map search 'edit bet') or extra.bet365.com.au\u002Ffeatures\u002Fau (index lists Same Game Multi+, Golf Each Way Extra, Live Golf Tracker, Sports Live Streaming, Match Live, My Alerts, Each Way Extra, Bet Calculator). The help centre states bets cannot be changed after placement.",{"value":117,"sourceId":198,"retrievedAt":12,"confidence":199,"status":200},{"key":505,"label":506,"available":507,"detail":508},"in-play-online","In-play betting online",{"value":116,"sourceId":329,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":330,"note":331},{"value":328,"sourceId":329,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":330,"note":331},{"key":510,"label":511,"available":512,"detail":515},"in-play-phone","In-play betting by phone",{"value":10,"sourceId":513,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":514},"bet365-extra-quick-code","Quick Code is a simpler way to place your In-Play single and Multi Bets on the phone.",{"value":516,"sourceId":513,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":517},"Quick Code: select In-Play odds in the app or site to get a reference code, then call Telebet on 1800 365 365 to place the bet by voice","if you are using a mobile browser you may be prompted to call our Telebet team manually on 1800 365 365.",{"key":519,"label":520,"available":521,"detail":524},"match-live","Match live tracker",{"value":10,"sourceId":400,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":522,"note":523},"What is Match Live?","Source page: https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fsports\u002Fmatch-live (raw S27).",{"value":525,"sourceId":400,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":522,"note":523},"Live statistics and graphics for In-Play fixtures; no login needed",{"key":527,"label":528,"available":529,"detail":533},"min-stake","Minimum stake",{"value":10,"sourceId":530,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":531,"note":532},"bet365-help-min-max-stake","| Australian Dollars - AUD | 0.20 |","Page says the minimum varies with currency and the odds of the selection.",{"value":534,"sourceId":530,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":531,"note":532},"$0.20 per unit stake",{"key":536,"label":537,"available":538,"detail":541},"max-winnings-afl","Maximum winnings, AFL",{"value":10,"sourceId":539,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":540},"bet365-help-max-winnings","| Match Winner | $500,000 |",{"value":542,"sourceId":539,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":540},"Outrights $500,000; Match Handicap (excludes Alternatives) $500,000; Match Totals (excludes Alternatives) $500,000; Match Winner $500,000; All other markets not listed $50,000",{"inOzFootballFeed":544,"feedNote":548,"advertisedMarkets":549,"streamsAfl":551},{"value":116,"sourceId":545,"retrievedAt":546,"verifiedAt":546,"confidence":140,"note":547},"ozfootball-afl-odds-2026","2026-09-27","bet365_au did not appear in any of the 30 AFL price snapshots taken across the 2026 season, nor in the live feed.","The Odds API lists bet365_au as an Australian bookmaker key, but it returned no AFL match prices for Bet365 at any point in 2026. Bet365 AFL prices are therefore not measured on this site.",{"value":550,"sourceId":539,"retrievedAt":12,"verifiedAt":12,"confidence":140,"quote":540},"Markets named in the maximum winnings rules: Outrights, Match Handicap (excludes Alternatives), Match Totals (excludes Alternatives), Match Winner; Same Game Multi lists Australian Rules",{"value":117,"sourceId":471,"retrievedAt":12,"confidence":199,"status":200,"note":477},{"analysedAt":12,"method":553,"totalAnalysed":554,"sources":555,"themes":595,"caveats":671},"Keyword rules (see TAXONOMY in scripts\u002Fresearch\u002Fclassify-reviews.mjs) matched case-insensitively against review title + body. A review can hit several themes. Reviews with no keyword hit are counted as other. Sentiment from star rating: 4-5 positive, 1-2 negative, 3 neutral. Sources for the theme table: the 500 App Store AU reviews and the 300 Google Play AU reviews (800 total). ProductReview, Trustpilot and Reddit are reported as aggregates or thread counts only and are not in the theme table.",800,[556,569,579,582,586,589],{"sourceId":557,"analysed":10,"unit":558,"sampleSize":559,"dateRange":560,"rating":118,"ratingCount":119,"starDistribution":563},"appstore-au-rss","reviews",500,{"from":561,"to":562},"2023-11-20","2026-09-26",{"1":564,"2":565,"3":566,"4":567,"5":568},216,27,26,23,208,{"sourceId":570,"analysed":10,"unit":558,"sampleSize":571,"dateRange":572,"rating":449,"ratingCount":117,"starDistribution":574},"googleplay-au-reefapi",300,{"from":573,"to":562},"2026-07-08",{"1":575,"2":576,"3":577,"4":578,"5":575},124,21,14,17,{"sourceId":580,"analysed":116,"unit":558,"sampleSize":581,"dateRange":117,"rating":24,"ratingCount":581,"starDistribution":117},"productreview-au",6,{"sourceId":583,"analysed":116,"unit":558,"sampleSize":584,"dateRange":117,"rating":585,"ratingCount":584,"starDistribution":117},"trustpilot-global",7052,1.3,{"sourceId":587,"analysed":116,"unit":558,"sampleSize":588,"dateRange":117,"rating":69,"ratingCount":588,"starDistribution":117},"trustpilot-au",5,{"sourceId":590,"analysed":116,"unit":591,"sampleSize":592,"dateRange":593,"rating":117,"ratingCount":117,"starDistribution":117},"reddit-reefapi","threads",182,{"from":594,"to":546},"2025-10-06",[596,603,610,617,624,630,636,642,647,651,654,658,661,665,669],{"theme":597,"label":598,"mentions":599,"positive":600,"negative":601,"neutral":602},"other","Other or unspecified",331,210,106,15,{"theme":604,"label":605,"mentions":606,"positive":607,"negative":608,"neutral":609},"app-usability","App usability and design",156,63,84,9,{"theme":611,"label":612,"mentions":613,"positive":614,"negative":615,"neutral":616},"market-range","Market range and sports coverage",110,48,52,10,{"theme":618,"label":619,"mentions":620,"positive":621,"negative":622,"neutral":623},"odds-or-prices","Odds, prices and margins",97,65,28,4,{"theme":625,"label":626,"mentions":627,"positive":628,"negative":629,"neutral":623},"promotions-or-bonuses","Promotions, bonuses and rewards",88,43,41,{"theme":631,"label":632,"mentions":633,"positive":616,"negative":634,"neutral":635},"app-crashes-or-bugs","Crashes, bugs and outages",85,67,8,{"theme":637,"label":638,"mentions":639,"positive":623,"negative":640,"neutral":641},"account-restriction-or-closure","Account restrictions, limits and closures",59,53,2,{"theme":643,"label":644,"mentions":614,"positive":645,"negative":646,"neutral":641},"withdrawal-process","Withdrawal process and methods",13,33,{"theme":648,"label":649,"mentions":650,"positive":623,"negative":646,"neutral":13},"customer-support","Customer support",37,{"theme":652,"label":653,"mentions":646,"positive":24,"negative":122,"neutral":641},"login-or-access","Login, passwords and access",{"theme":655,"label":656,"mentions":565,"positive":581,"negative":657,"neutral":24},"deposits","Deposits and payment methods",20,{"theme":659,"label":660,"mentions":578,"positive":641,"negative":577,"neutral":24},"account-verification","Identity verification and KYC",{"theme":662,"label":663,"mentions":664,"positive":623,"negative":581,"neutral":24},"withdrawal-delays","Withdrawal delays",11,{"theme":666,"label":667,"mentions":635,"positive":24,"negative":668,"neutral":13},"responsible-gambling","Responsible gambling and harm",7,{"theme":464,"label":670,"mentions":588,"positive":24,"negative":623,"neutral":13},"Live streaming and match tracking",[672,673,674,675,676,677,678,679,680],"These are third-party public opinions, not OzFootball reviews, and none has been verified with bet365 or a regulator. A theme count shows what reviewers write about, not that any individual allegation is true.","App-store written reviews are self-selected and skew to the extremes: 68% of the 800 classified reviews are 1-star or 5-star. The store-wide averages (4.65 on the App Store AU, 4.6 on Google Play) come from far larger rating pools that include people who never wrote a review.","Keyword classification is approximate. Short reviews with no diagnostic words fall into 'other' (331 of 800, of which many are one-line praise or one-word complaints). Rules are in scripts\u002Fresearch\u002Fclassify-reviews.mjs and can be re-run.","Google Play reviews were obtained through a third-party scraper (ReefAPI) because Google does not expose them without login; the scraper flagged the pull as PARTIAL and the sample covers 8 July to 26 September 2026 only.","The Google Play star histogram differs between the gl=AU page, the gl=GB page and the scraper; whether it is Australia-only was not verified.","The Trustpilot listing is global (www.bet365.com) and dominated by 1-star reviews from many countries; the bet365.com.au listing has 5 reviews. ProductReview.com.au has 6 reviews. None of these three is a usable measure of Australian customer sentiment on its own.","Reddit counts are thread counts from keyword searches in a handful of subreddits, filtered locally to the last 12 months; the search API did not honour its date filter and the relevant Australian set is small (20 threads). r\u002Fbet365 is US-oriented.","The App Store review feed is capped at 500 and Apple does not provide the rating histogram through the public API.","All figures were retrieved on 2026-09-28 and will drift; chart positions change daily.",[],[683,687,691,695,699,703,706,709,713,716,720,723,726,730,734,738,741,745,748,752,756,759,763,766,770,774,777,780,782,786,790,793,796,799,802,805,808,812,815,819,822,826,830,834,837,841,844,846,850,854,859,862,865,870,873,877,881,885,889,892,895,899],{"id":139,"name":684,"url":163,"type":685,"retrievedAt":12,"note":686},"NT Wagering Commission - Licensed wagering operators","regulator","Table paginates client-side; full 65-row table captured by expanding to 100 rows via Firecrawl actions. Page modified 2026-06-22. 'List last updated' caption is blank on the page.",{"id":688,"name":689,"url":690,"type":685,"retrievedAt":12},"nt-commission-about","NT Wagering Commission - About","https:\u002F\u002Fdth.nt.gov.au\u002Fboards-and-committees\u002Fwagering-commission\u002Fabout",{"id":166,"name":692,"url":693,"type":685,"retrievedAt":12,"note":694},"ACMA register of licensed interactive gambling providers (CSV)","https:\u002F\u002Fwww.acma.gov.au\u002Fdata\u002Finteractive-gambling\u002Fcsv","Linked from https:\u002F\u002Fwww.acma.gov.au\u002Fcheck-if-gambling-operator-legal (219 entries).",{"id":696,"name":697,"url":698,"type":685,"retrievedAt":12},"acma-register-page","ACMA - Check if a gambling operator is legal","https:\u002F\u002Fwww.acma.gov.au\u002Fcheck-if-gambling-operator-legal",{"id":700,"name":701,"url":702,"type":685,"retrievedAt":12},"acma-about-iga","ACMA - About the Interactive Gambling Act","https:\u002F\u002Fwww.acma.gov.au\u002Fabout-interactive-gambling-act",{"id":260,"name":704,"url":705,"type":685,"retrievedAt":12},"ACMA - Credit ban","https:\u002F\u002Fwww.acma.gov.au\u002Fcredit-ban",{"id":170,"name":707,"url":708,"type":685,"retrievedAt":12},"ACMA - BetStop, the National Self-Exclusion Register","https:\u002F\u002Fwww.acma.gov.au\u002Fbetstop-national-self-exclusion-registertm",{"id":710,"name":711,"url":712,"type":685,"retrievedAt":12},"betstop-home","BetStop - the National Self-Exclusion Register","https:\u002F\u002Fwww.betstop.gov.au\u002F",{"id":329,"name":714,"url":715,"type":685,"retrievedAt":12},"Interactive Gambling Act 2001 (Cth), latest compilation, Federal Register of Legislation","https:\u002F\u002Fwww.legislation.gov.au\u002FC2004A00851\u002Flatest\u002Ftext",{"id":717,"name":718,"url":719,"type":685,"retrievedAt":12},"minister-credit-ban","Minister for Communications media release - Credit cards now banned for online wagering (11 June 2024)","https:\u002F\u002Fminister.infrastructure.gov.au\u002Frowland\u002Fmedia-release\u002Fcredit-cards-now-banned-online-wagering",{"id":341,"name":721,"url":722,"type":685,"retrievedAt":12},"Department of Social Services - Gambling reforms (National Consumer Protection Framework measures)","https:\u002F\u002Fwww.dss.gov.au\u002Fgambling\u002Fgambling-reforms",{"id":337,"name":724,"url":725,"type":685,"retrievedAt":12},"AUSTRAC - Strengthened customer identification procedures for online gambling service providers (28 Sep 2023)","https:\u002F\u002Fwww.austrac.gov.au\u002Fnews-and-media\u002Farticle\u002Fstrengthened-customer-identification-procedures-online-gambling-service-providers",{"id":727,"name":728,"url":729,"type":685,"retrievedAt":12},"dss-taglines-pdf","DSS - Consistent gambling messaging: platform definitions and permitted taglines (fact sheet PDF)","https:\u002F\u002Fwww.dss.gov.au\u002Fsystem\u002Ffiles\u002Fdocuments\u002F2024-11\u002Fconsistent-gambling-messaging-supplementary-fact-sheet-definitions.pdf",{"id":144,"name":731,"url":732,"type":733,"retrievedAt":12},"bet365 AU Help Centre - Terms and Conditions (Effective 17\u002F08\u002F2026, version 7.9)","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fterms-and-conditions","official",{"id":735,"name":736,"url":737,"type":733,"retrievedAt":12},"bet365-help-about","bet365 AU Help Centre - About Us","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fabout-us",{"id":193,"name":739,"url":740,"type":733,"retrievedAt":12},"bet365 AU Help Centre - Deposit Methods","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fpayments\u002Fdeposit-methods",{"id":742,"name":743,"url":744,"type":733,"retrievedAt":12},"bet365-help-depositing","bet365 AU Help Centre - How do I deposit?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fpayments\u002Fdepositing-funds",{"id":273,"name":746,"url":747,"type":733,"retrievedAt":12},"bet365 AU Help Centre - Withdrawal Methods","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fpayments\u002Fwithdrawal-methods",{"id":749,"name":750,"url":751,"type":733,"retrievedAt":12},"bet365-help-withdrawal-issues","bet365 AU Help Centre - Why can't I withdraw?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fpayments\u002Fwithdrawal-issues",{"id":753,"name":754,"url":755,"type":733,"retrievedAt":12},"bet365-help-where-withdrawal","bet365 AU Help Centre - Where is my withdrawal?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fpayments\u002Fwhere-is-my-withdrawal",{"id":268,"name":757,"url":758,"type":733,"retrievedAt":12},"bet365 AU Help Centre - What is bet365 Mastercard?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fpayments\u002Fbet365-mastercard",{"id":760,"name":761,"url":762,"type":733,"retrievedAt":12},"bet365-help-verify","bet365 AU Help Centre - How do I verify my account?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fmy-account\u002Fhow-do-i-verify-my-account",{"id":351,"name":764,"url":765,"type":733,"retrievedAt":12},"bet365 AU Help Centre - How do I submit my documents?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fmy-account\u002Fverification-documents",{"id":767,"name":768,"url":769,"type":733,"retrievedAt":12},"bet365-help-open-account","bet365 AU Help Centre - How do I open an account?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fmy-account\u002Fnew-bet365-account",{"id":771,"name":772,"url":773,"type":733,"retrievedAt":12},"bet365-help-bet-placement","bet365 AU Help Centre - Why can't I place a bet?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fsports\u002Fbet-placement",{"id":368,"name":775,"url":776,"type":733,"retrievedAt":12},"bet365 AU Help Centre - Contact Us","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fcontact-us",{"id":175,"name":778,"url":779,"type":733,"retrievedAt":12},"bet365 AU Help Centre - Complaints Procedure","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fcomplaints-procedure",{"id":400,"name":781,"url":399,"type":733,"retrievedAt":12},"bet365 AU Help Centre - home",{"id":783,"name":784,"url":785,"type":733,"retrievedAt":12},"bet365-help-system-requirements","bet365 AU Help Centre - System Requirements","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Ftechnical-support\u002Fsystem-requirements",{"id":787,"name":788,"url":789,"type":733,"retrievedAt":12},"bet365-help-app-load","bet365 AU Help Centre - Why won't the App\u002FSite load?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Ftechnical-support\u002Fsite-not-loading",{"id":467,"name":791,"url":792,"type":733,"retrievedAt":12},"bet365 AU Help Centre - What is Live Streaming?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Ftechnical-support\u002Flive-streaming",{"id":483,"name":794,"url":795,"type":733,"retrievedAt":12},"bet365 AU Help Centre - What is Cash Out?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fsports\u002Fcash-out",{"id":492,"name":797,"url":798,"type":733,"retrievedAt":12},"bet365 AU Help Centre - What is a Same Game Multi?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fsports\u002Fbet-builder",{"id":501,"name":800,"url":801,"type":733,"retrievedAt":12},"bet365 AU Help Centre - How do I place a bet?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fsports\u002Fplacing-a-bet",{"id":530,"name":803,"url":804,"type":733,"retrievedAt":12},"bet365 AU Help Centre - What is the minimum\u002Fmaximum Stake allowance?","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fsports\u002Fmin-max-stake",{"id":539,"name":806,"url":807,"type":733,"retrievedAt":12},"bet365 AU Help Centre - Maximum Winnings","https:\u002F\u002Fhelp.bet365.com.au\u002Fs\u002Fen-au\u002Fsports\u002Fmaximum-winnings",{"id":809,"name":810,"url":811,"type":733,"retrievedAt":12},"bet365-extra-live-streaming","bet365 AU Site Features - Live Streaming","https:\u002F\u002Fextra.bet365.com.au\u002Ffeatures\u002Fau\u002Flive-stream-sports",{"id":471,"name":813,"url":814,"type":733,"retrievedAt":12},"bet365 AU Site Features - Sports Live Streaming","https:\u002F\u002Fextra.bet365.com.au\u002Ffeatures\u002Fau\u002Fsports-live-streaming",{"id":816,"name":817,"url":818,"type":733,"retrievedAt":12},"bet365-extra-sgm","bet365 AU Site Features - Same Game Multi+","https:\u002F\u002Fextra.bet365.com.au\u002Ffeatures\u002Fau\u002Fbet365-bet-builder",{"id":513,"name":820,"url":821,"type":733,"retrievedAt":12},"bet365 AU Site Features - Quick Code","https:\u002F\u002Fextra.bet365.com.au\u002Ffeatures\u002Fau\u002Fquick-code",{"id":823,"name":824,"url":825,"type":733,"retrievedAt":12},"bet365-extra-features-index","bet365 AU Site Features index","https:\u002F\u002Fextra.bet365.com.au\u002Ffeatures\u002Fau",{"id":827,"name":828,"url":407,"type":829,"retrievedAt":12},"apple-app-store-au","Apple App Store (AU) - bet365 - Sports Betting","app-store",{"id":831,"name":832,"url":833,"type":829,"retrievedAt":12},"itunes-search-au","iTunes Search API, AU storefront, term=bet365","https:\u002F\u002Fitunes.apple.com\u002Fsearch?term=bet365&country=au&entity=software",{"id":408,"name":835,"url":836,"type":829,"retrievedAt":12},"iTunes Lookup API, AU storefront, id 519684662","https:\u002F\u002Fitunes.apple.com\u002Flookup?id=519684662&country=au",{"id":838,"name":839,"url":840,"type":829,"retrievedAt":12},"itunes-lookup-gb","iTunes Lookup API, GB storefront, id 519684662 (comparison only)","https:\u002F\u002Fitunes.apple.com\u002Flookup?id=519684662&country=gb",{"id":842,"name":843,"url":407,"type":829,"retrievedAt":12},"appstore-page-au","App Store AU listing page (Firecrawl scrape)",{"id":436,"name":845,"url":435,"type":829,"retrievedAt":12},"Google Play listing, Australia (aggregate rating and count only)",{"id":847,"name":848,"url":849,"type":829,"retrievedAt":12},"googleplay-page-gb","Google Play listing, hl=en_GB gl=GB (comparison only)","https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.bet365Wrapper.Bet365_Application&hl=en_GB&gl=GB",{"id":851,"name":852,"url":853,"type":829,"retrievedAt":12},"googleplay-search-au","Google Play search results, q=bet365, gl=AU","https:\u002F\u002Fplay.google.com\u002Fstore\u002Fsearch?q=bet365&c=apps&hl=en_AU&gl=AU",{"id":442,"name":855,"url":856,"type":857,"retrievedAt":12,"note":858},"ReefAPI app-store\u002FappDetails, Google Play, country au","https:\u002F\u002Fplay.google.com\u002Fstore\u002Fapps\u002Fdetails?id=com.bet365Wrapper.Bet365_Application&hl=en&gl=au","third-party","Third-party scraper of the Play listing. Used for fields the web page does not render (version string, histogram counts). Values recorded alongside the page values where they differ.",{"id":860,"name":861,"url":789,"type":733,"retrievedAt":12},"bet365-help-au-site-not-loading","bet365 Help Centre AU: Why won't the App\u002FSite load?",{"id":863,"name":864,"url":785,"type":733,"retrievedAt":12},"bet365-help-au-system-requirements","bet365 Help Centre AU: System Requirements",{"id":557,"name":866,"url":867,"type":868,"retrievedAt":12,"note":869},"Apple App Store reviews, Australian storefront, most recent written reviews","https:\u002F\u002Fitunes.apple.com\u002Fau\u002Frss\u002Fcustomerreviews\u002Fid=519684662\u002Fpage=1\u002Fsortby=mostrecent\u002Fjson","public-reviews","10 pages x 50 = 500 written reviews, the maximum the feed exposes. Page 10 was fetched as XML and converted to the same JSON shape because the JSON form returned empty on repeated tries. The feed is capped at 500, so this is the 500 most recent written reviews, not a random sample of the 66,699 ratings.",{"id":570,"name":871,"url":435,"type":868,"retrievedAt":12,"note":872},"Google Play reviews, Australia, most recent via a third-party scraper","maxReviews 300 requested; 300 returned, all tagged country au, status PARTIAL (the scraper's own completeness flag), review ordering as returned by the scraper (newest first). Google Play reviews are not directly fetchable without login or a scraper; the page itself only renders a handful.",{"id":580,"name":874,"url":875,"type":868,"retrievedAt":12,"note":876},"ProductReview.com.au listing for Bet365 (aggregate only)","https:\u002F\u002Fwww.productreview.com.au\u002Flistings\u002Fbet365","Aggregate only (JSON-LD AggregateRating ratingValue 1.0, reviewCount 6; page shows 'Positive vs Negative 0% 100%'). No review text copied. robots.txt: User-agent * disallows \u002Fapi, \u002Fadmin, \u002Fquestions, account pages; \u002Flistings\u002F is not disallowed for generic agents, though AhrefsBot, AppleBot and many named crawlers are blocked. Support email on the listing is the global customerservices365.com address.",{"id":583,"name":878,"url":879,"type":868,"retrievedAt":12,"note":880},"Trustpilot listing for Bet365, global (aggregate only)","https:\u002F\u002Fau.trustpilot.com\u002Freview\u002Fwww.bet365.com","Global, not Australia-specific. TrustScore printed as 1.3 (star graphic 1.5 out of 5, label 'Bad'). 7,052 reviews in total, 1,270 in the last 12 months. Page flags 'No recent history of asking for reviews' and 'Hasn't replied to negative reviews'. Percentages are the page's all-reviews breakdown. Direct curl returned 403; fetched via Firecrawl.",{"id":587,"name":882,"url":883,"type":868,"retrievedAt":12,"note":884},"Trustpilot listing for bet365.com.au (aggregate only)","https:\u002F\u002Fau.trustpilot.com\u002Freview\u002Fbet365.com.au","TrustScore 3 out of 5 from 5 reviews. Unclaimed, 'No history of asking for reviews'. Too small to use.",{"id":590,"name":886,"url":887,"type":868,"retrievedAt":12,"note":888},"Reddit threads mentioning Bet365, last 12 months (counts only)","https:\u002F\u002Fwww.reddit.com\u002Fsearch\u002F?q=bet365+australia","575 unique posts collected; 182 mention bet365 and were posted on or after 2025-09-28 after excluding job-board, sponsorship and auto-news subreddits and the US daily promo megathreads in r\u002Fsportsbook; 20 of those have explicit Australian context (keyword or Australian subreddit). ReefAPI's after_utc filter was not applied by the live source, so the 12-month cut was applied locally. r\u002Fbet365 is a US-oriented community (its sidebar quotes 1-800-GAMBLER). r\u002FAFL returned zero posts for 'bet365'. Thread counts only; no post text is reproduced.",{"id":181,"name":890,"url":891,"type":685,"retrievedAt":12},"ACCC media release, 10 June 2016: Court imposes $2.75 million in penalties on Bet365 companies for misrepresenting free bet offer","https:\u002F\u002Fwww.accc.gov.au\u002Fmedia-release\u002Fcourt-imposes-275-million-in-penalties-on-bet365-companies-for-misrepresenting-free-bet-offer",{"id":185,"name":893,"url":894,"type":685,"retrievedAt":12},"ACMA: Investigations into online gambling providers (outcomes for 2023, Fast\u002FQuick Codes)","https:\u002F\u002Fwww.acma.gov.au\u002Finvestigations-online-gambling-providers",{"id":896,"name":897,"url":898,"type":685,"retrievedAt":12},"acma-hillside-report-2023","ACMA investigation report: Hillside (Australian New Media) Pty Limited, December 2023","https:\u002F\u002Fwww.acma.gov.au\u002Fpublications\u002F2023-12\u002Freport\u002Finvestigation-report-hillside-australian-new-media-pty-limited",{"id":545,"name":900,"url":901,"type":902,"retrievedAt":546},"OzFootball AFL odds snapshots, 2026 season (30 snapshots, 218 matches, 12 bookmakers)","https:\u002F\u002Fwww.ozfootball.com\u002Fstats\u002Fmethodology\u002Fbookmakers","ozfootball-data",{"summary":904,"strengths":905,"limitations":921,"suitedTo":943,"faqs":947,"whatWeTested":984,"whatWeDidNotTest":990},"Bet365 in Australia is Hillside (Australia New Media) Pty Limited, licensed in the Northern Territory and listed on the ACMA register. Its published withdrawal processing time is 1 to 4 hours to five methods, verification is required before any withdrawal, support is published as 24\u002F7 by chat and phone, and the iOS app carries 66,699 Australian ratings. Its AFL match prices are not in the OzFootball odds feed, so unlike the 12 bookmakers we measured, its AFL competitiveness is not known.",[906,909,912,915,918],{"text":907,"evidence":368,"lead":908},"Support is published as 24 hours a day, 7 days a week by live chat and phone (1800 200 365), with a 48-hour complaints response target.","24\u002F7 support published",{"text":910,"evidence":273,"lead":911},"Withdrawal processing is stated as 1 to 4 hours (bet365 aims for 2) to bank transfer, debit card, PayID, PayPal and Apple Pay, with a bank transfer cap of $200,000.","Withdrawal time stated in hours",{"text":913,"evidence":408,"lead":914},"The iOS app is rated 4.7 from 66,699 Australian ratings and shipped 25 releases between 14 May and 22 September 2026.","iOS app rating and release cadence",{"text":916,"evidence":557,"lead":917},"Odds and prices were the most common positive theme in the 800 public reviews analysed (65 positive mentions of 97).","Odds praised in public reviews",{"text":919,"evidence":492,"lead":920},"Same Game Multi is offered on Australian Rules with up to 12 selections, and Cash Out is offered pre-match and in-play on selected markets.","AFL same game multi and cash out",[922,925,928,931,934,937,940],{"text":923,"evidence":545,"lead":924},"Bet365's AFL match prices are absent from the OzFootball odds feed, so its AFL competitiveness could not be measured. 12 other Australian bookmakers were measured across 218 matches.","AFL odds not measured",{"text":926,"evidence":749,"lead":927},"Account verification must be complete before any withdrawal, and no review timeframe is published beyond \"as soon as possible\".","Verification before any withdrawal",{"text":929,"evidence":185,"lead":930},"Online in-play betting on sport is prohibited in Australia. Bet365's in-play bets go through a Quick Code and a Telebet phone call, a mechanism the ACMA investigated in 2023.","In-play betting only by phone",{"text":932,"evidence":557,"lead":933},"Account restrictions and closures (53 of 59 mentions negative), customer support (33 of 37) and login problems (30 of 33) were the most one-sided complaint themes in the public reviews analysed.","Complaint themes in public reviews",{"text":935,"evidence":273,"lead":936},"No withdrawal fee statement is published for any method, and only debit card deposits are stated as free of bet365 charges.","Withdrawal fees not published",{"text":938,"evidence":471,"lead":939},"AFL is not named on any bet365 live streaming page checked; soccer, tennis, cricket, NBA, NFL and racing are.","AFL streaming not listed",{"text":941,"evidence":181,"lead":942},"Hillside (Australia New Media) was ordered to pay $2.75 million in penalties by the Federal Court in 2016 over a \"free bets\" offer.","2016 Federal Court penalty",[944,945,946],"Customers who want a published 24\u002F7 phone line and live chat rather than email-only support.","Customers who withdraw by bank transfer, debit card, PayID, PayPal or Apple Pay and want a stated processing time in hours.","Customers for whom AFL price competitiveness is the deciding factor should note it has not been measured here; the 12 measured bookmakers are ranked on this page.",[948,951,954,957,960,963,966,969,972,975,978,981],{"q":949,"a":950},"Is bet365 legal in Australia, and who regulates it?","Yes. bet365.com.au is operated by Hillside (Australia New Media) Pty Limited (company number 148 920 665), which appears on the Northern Territory Wagering Commission's list of licensed wagering operators and on the ACMA register of licensed interactive gambling providers. The NT list does not publish a licence number or expiry. Three spellings of the regulator's name are in use across official sources: NT Wagering Commission, Northern Territory Wagering Commission and Northern Territory Racing and Wagering Commission.",{"q":952,"a":953},"Can you withdraw $100,000 from bet365?","By bank transfer, yes: the published range is $5 to $200,000 per withdrawal. Other methods have lower caps: debit card and Apple Pay $40,000, PayID $20,000, PayPal $12,500. The account must be fully verified before any withdrawal. Maximum winnings are also capped per sport per 24 hours; for AFL main markets that cap is $500,000.",{"q":955,"a":956},"How long does a bet365 withdrawal take?","bet365 publishes a processing time of 1 to 4 hours for bank transfer, debit card, PayPal and PayID, and says it aims to process within 2 hours. Apple Pay withdrawals are listed as instant but are paid by bank transfer or PayID. After bet365 has sent the money, the receiving bank's own clearing time applies, which bet365 does not control. Withdrawal delays were mentioned in 11 of the 800 public reviews analysed.",{"q":958,"a":959},"Why does bet365 ask for verification, and can I withdraw without it?","No. bet365 states that an account must be fully verified to withdraw, and that verification may also be required before depositing or placing a bet. Since 29 September 2024 AUSTRAC requires online gambling providers to complete customer identification before an account is opened or a service provided. Documents must show all four corners, ID must be in date, and proof of address must be dated within the last three months.",{"q":961,"a":962},"Will bet365 limit or close my account if I win?","bet365 publishes that maximum stakes vary by bet type and odds and that larger stakes are referred to traders; it does not publish a policy on limiting winning accounts. Account restrictions, limits and closures were mentioned in 59 of the 800 public reviews analysed, 53 of them in negative reviews. Those are third-party reports and do not establish how often it happens.",{"q":964,"a":965},"Is Sportsbet or bet365 better for AFL odds?","Sportsbet matched the best available AFL price in 37.0% of 1,100 comparable prices sampled across the 2026 season, with a mean margin of 5.51%. bet365 could not be measured because its AFL prices are not in the OzFootball odds feed. The full ranking of the 12 measured bookmakers is on this page.",{"q":967,"a":968},"Can I use a credit card on bet365?","No. Credit cards, credit-linked funds (including digital wallets) and digital currency have been banned for online and telephone wagering in Australia since 11 June 2024. bet365's deposit page lists debit cards, Apple Pay, PayID, PayPal, Google Pay and bank transfer.",{"q":970,"a":971},"Does bet365 have a sign-up bonus or bonus code in Australia?","No. Under the National Consumer Protection Framework for online wagering, online gambling providers cannot offer any incentive to open an account or to refer someone else to open one. That has applied since 26 May 2019 (26 November 2019 in New South Wales). OzFootball does not publish promotional offers.",{"q":973,"a":974},"How do I contact bet365 Australia or make a complaint?","Live chat and phone are published as 24\u002F7: freephone 1800 200 365 or local rate 08 8936 5307. There is a webform on the help centre and a postal address (PO Box 113, Parap NT 0804). bet365 says it aims to respond to complaints within 48 hours. After its final response, a complaint can be escalated to the Northern Territory Wagering Commission's complaint form.",{"q":976,"a":977},"Who owns bet365 in Australia?","The Australian operator is Hillside (Australia New Media) Pty Limited, incorporated in Australia with its registered office at Level 27, 100 Mount Street, North Sydney. The apps are published by Hillside Technology Limited, a UK company. The wider group's ownership was not part of this research.",{"q":979,"a":980},"Has bet365 been fined or investigated in Australia?","Yes. In June 2016 the Federal Court ordered Hillside (Australia New Media) Pty Ltd and Hillside (Shared Services) Limited to pay $2.75 million in penalties for misrepresenting a \"free bets\" offer, following ACCC action. In December 2023 the ACMA published an investigation report finding that bet365's Quick Code in-play betting service was not compliant with the Interactive Gambling Act; bet365 changed the system and the ACMA decided not to take enforcement action at that time.",{"q":982,"a":983},"What is the maximum payout on bet365 in Australia?","Maximum winnings are set per sport per 24-hour period, exclusive of stake. For AFL, outrights, match handicap, match totals and match winner markets are capped at $500,000 and all other AFL markets at $50,000. Other Australian Rules competitions are capped at $50,000.",[985,986,987,988,989],"Read and quoted the bet365 AU help centre, terms (version 7.9, effective 17 August 2026) and site feature pages listed under sources, 28 September 2026.","Checked the operator against the NT Wagering Commission licensed operators list (65 rows) and the ACMA register CSV.","Read the Apple App Store (AU) and Google Play (AU) listings through their public endpoints.","Classified 800 public app-store reviews by theme with a fixed keyword rule set, and recorded the aggregate figures published by ProductReview and Trustpilot.","Sampled AFL prices from The Odds API 30 times across the 2026 season and computed best-price frequency and margin for every bookmaker in the feed.",[991,992,993,994,995],"Opening an account, depositing, withdrawing, or contacting support.","Live chat or phone response times, or whether a human agent is reachable by chat.","Installing either app on a device in Australia.","bet365's AFL prices, which are absent from the feed.","Verification review times, which bet365 shows only inside a logged-in account.",{"accent":997,"band":997,"bandLight":998,"source":999},"#126e51","#257a5f","img.logo.dev\u002Fbet365.com.au",{"indexable":10,"verifiedFacts":1001,"sources":1002,"missing":1003},111,62,[],{"competition":1005,"season":121,"generatedAt":546,"method":1006,"snapshotRule":128,"snapshots":122,"periodFrom":123,"periodTo":124,"eventsSampled":125,"comparablePrices":126,"bookmakersCompared":127,"notInFeed":1007,"bookmakers":1008},"afl","One price snapshot per round from The Odds API (Australian region), taken 24 hours before the round's first scheduled match. 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